Accessibility Statement

Lilly Third Party Provider Privacy Notice

Your privacy is important to us. This Notice will let you know what Personal Information (PI) the Lilly controllers or affiliates identified in the How to Contact Us section below (“Lilly” or “we”) may process (e.g., collect, record, organize, structure, store, adapt or alter, retrieve, consult, use, disclose by transmission, disseminate or otherwise make available, align or combine, restrict, erase or destroy), how we protect it, and your rights and choices with respect to your PI

PI We Collect and How We Use It

The Lilly controllers or affiliates identified in the How to Contact Us section below may collect PI necessary for our business purposes, including:

  • Basic Personal Details (e.g., name, alias, signature)

  • Professional Contact Information (e.g., online identifiers (e.g., personal IP [Internet Protocol] address, email address, postal address, telephone number)

  • Government Identifiers

  • Financial Information

  • Professional Details

Some of this PI may be considered Sensitive Personal Information (SPI) under applicable laws, such as information related to Government Identifiers and Financial Information. We may process your sensitive PI with your consent, or as otherwise permitted by law for the purposes provided in this notice.

We may de-identify certain information described above. To the extent we maintain and use de-identified information in its de-identified form, and do not re-identify such information except as permitted by law, this de-identified information is not PI and is not subject to this Notice.

Lilly and/or entities or persons that work on behalf of, or in partnership with, Lilly but are not Lilly employees (“Third Parties”), may process PI under the bases of your consent, to perform a contract, or to pursue Lilly’s legitimate interest as part of its normal course of business, provided there are no overriding interests of the person for the following purposes:

  • Administration of our business processes.

  • Contracting and business planning activities, (e.g., RFIs, RFPs, RFQs and Auctions).

  • Responding to requests for information.

  • Regulatory and legal compliance.

  • Safeguarding our physical and electronic workplace.

  • Statistical analytics.

  • Data analytics; and

  • To meet legal or regulatory obligations, inclusive of company record retention, that are in the legitimate interest of Lilly.

We may share your PI with:

  • Business partners

  • Lilly employees and affiliates

  • Vendors, suppliers, and contractors

We also value your input about the quality of the services you receive and may also contact you to ask for your opinion.

You may choose not to share your PI, but we may not be able to:

  • Include you in future business opportunities via RFIs, RFPs, RFQs, auctions

  • Onboard you as a supplier, to provide goods or services to Lilly

  • Provide you with certain information, products or services.

Reasons We Share PI

We may share your PI with the recipients listed above for purposes consistent with those identified in this Notice. These Third Parties have agreed to protect the information and to process it as directed by us (if acting on our behalf) or as required by law. 

We may also be required to disclose your information in response to lawful requests by public authorities, including to comply with national security or law enforcement requests.

Where We Transfer and Process Your PI

We may transmit your PI to other Lilly affiliates and Third Parties worldwide, which may in turn transmit your PI to other Lilly affiliates and/or Third Parties. These affiliates and/or Third Parties may be located in countries that do not ensure the same level of data protection but are required to treat PI in a manner consistent with this notice. To obtain additional information regarding the basis for transfers that Lilly has in place for cross-border transfers of PI, please contact us at privacy@lilly.com or visit  https://www.lilly.com/privacy.

Eli Lilly Australia is bound by the Australian Privacy Principles contained within the Privacy Act 1988 (as amended from time to time).

Eli Lilly New Zealand is bound by the Privacy Act 1993 (as amended from time to time).

Eli Lilly Japan is bound by the Act on the Protection of Personal Information (Act No. 57 of May 30, 2003, as amended from time to time) and please visit https://www.lilly.co.jp/privacy.

We may also provide your PI to a Third Party in connection with the merger, sale, assignment, divestiture or other means of transfer of the business, in which case PI may be shared with, sold, transferred, rented, licensed or otherwise in connection with the contemplated transaction to the Third Party. We will require any such buyer to agree to treat PI in accordance with this notice.

How Long We Keep PI

PI will be saved for the period of time needed to fulfill legitimate and lawful business purposes in accordance with Lilly’s records retention policies and applicable laws and regulations.

How We Secure PI

We provide reasonable physical, electronic and procedural safeguards to protect PI we process and maintain. We limit access to PI to authorized employees and Third Parties who need access to perform the business activities described in this notice. Although we strive to protect the PI we process and maintain, no security system can prevent all potential security breaches.

Your Rights and Choices

Upon verification of your identity, and as applicable by law, you have the right to:

  • Request:

  • information from us on how your PI is being processed, and with whom it is being shared;

  • to see and get a copy of the PI that we have about you;

  • that we correct, restrict the processing of, and/or erase/delete your PI;

  • to have your information transmitted to another entity or person in a machine-readable format, in limited circumstances;

  • a copy of the Standard Contractual Clauses(SCCs) and Appendix for European Economic Area, Swiss, and United Kingdom data transferred pursuant to SCCs.

  • Change or withdraw your consent at any time

  • Object to the processing of your PI;

  • Set expectations for the handling of your PI after your death

There may be exceptions that apply to your request. To exercise your rights, you or your authorized representative may submit a request to:

Additional entitlements:

For China: Upon your death, your next of kin may, for the sake of their own lawful, legitimate interests, exercise the rights to access, copy, correct, or delete your personal information, except where you have arranged otherwise before your death.

For US: You may be entitled, in accordance with applicable law, to appeal a refusal to take action on your request. To do so, please contact us by using one of the methods listed in the How to Contact Us section.

You will not be discriminated against for exercising your rights.

California Privacy Disclosures

California residents who have an established business relationship with Lilly may have the right to request information regarding Lilly’s disclosure of certain PI to Third Parties for their direct marketing purposes. To make a request for such information, you may contact us using the information in the “How to Contact Us” section below.

California law entitles California residents to certain rights with regard to their PI. Those rights have been incorporated into this Notice under “Your Rights and Choices” section above.

Sale and Sharing of Personal Information

Lilly does not sell PI about California consumers protected under the California Consumer Privacy Act of 2018 (“CCPA”) or California Privacy Rights Act (“CPRA”) to third parties or share such PI with third parties for targeted or cross-context behavioral advertising, as those terms are defined by applicable law. When Lilly permits third parties to collect PI through our websites or discloses PI to third parties, Lilly is doing so pursuant to various exceptions to the opt-out rights provided for under California law. For example, Lilly permits third parties acting on its behalf to process PI for the business purposes described in this Notice, including advertising and marketing services (excluding cross-context behavioral advertising). In addition, Lilly may permit third-party advertising solutions to process PI when you direct us to do so by agreeing to the use of such technologies to personalize Lilly’s content and ads. Consistent with the above, Lilly does not sell or share for cross-context behavioral advertising PI relating to consumers who it knows are under 16 years of age.

Sensitive Personal Information

Lilly does not use or disclose your sensitive PI except for limited purposes that are authorized by law. For example, Lilly may collect information about your health or medical diagnosis to provide you specific functionality or products or services that you have requested. California law does not afford you rights to limit the use or disclosure of sensitive PI for these purposes, although we may nonetheless ask for your consent or provide you choices about how we use this information depending on the relevant context.

How to Submit a Complaint

If you wish to raise a complaint on how we have handled your PI, and are located within the United States, United Kingdom, European Economic Area, Serbia, or Switzerland you can contact the Global Privacy Office and Data Protection Officer at privacy@lilly.com who will investigate the matter. All other countries should utilize Annex 1 to identify the appropriate contact.

If you are not satisfied with our response or believe we are processing your PI out of accordance with the law, you can register a complaint with a relevant regulatory authority (e.g., a Data Protection Authority [DPA] or Attorney General).

How to Contact Us

If you have any questions about this Privacy Statement, you may contact us from one of the resources listed in Annex 1 below.

For more information about Lilly’s privacy practice, please visit lilly.com/privacy.

We may update this notice from time to time.

Annex 1: Contact List

Algeria: Eli Lilly (Suisse) S.A- Bureau Algérie, Lot El Bouroudj n°409 Ain Allah Dely Brahim16032 Alger Algérie, Tel: +213-2199-4600

Argentina: Eli Lilly Interamérica, Inc. (Suc. Arg.), Tronador 4890 - 12* 1430 Buenos Aires Argentina, Tel: +54-11-4546-4000

Australia (ABN 39 000 233 992): Eli Lilly Australia Pty Limited, 112 Wharf Road West Ryde NSW 2114 Australia, Tel:+61-29-235-4444

Austria: Eli Lilly GmbH,  Eli Lilly GmbH Erdberger Lände 26 A A-1030 Vienna Austria, Tel: +43-1-711-780

Belgium: Eli Lilly Benelux S.A./N.V. Rue Du Marquis 1 Markiesstraat 1000 Brussels Belgium,  Tel: +32 2 548 84 84

Bosnia and Herzegovina: Eli Lilly B-H d.o.o. , Azize Šaćirbegović ½ Sarajevo 71000 Bosnia and Herzegovina, Tel: +38-73-394-2020

Brazil: Eli Lilly do Brasil Ltda., Av. Morumbi 8264 Brooklin São Paulo / SP Brazil, Tel:+55-11-2144-6911

Bulgaria: Eli Lilly (Suisse) SA, 102 Bulgaria Blvd Business Center Bellissimo Office 27 Sofia 1680, Tel: +35-92-491-4140

Canada: Eli Lilly Canada Inc., 130 King Street West, Suite 900 P.O. box 73 Exchange Tower Toronto ON M5X 1B1 Canada, Tel: +1-416-694-3221

China – Beijing: 11/F, ONE INDIGO 20 Jiuxianqiao Road, Chaoyang District, Beijing 100016, P.R. China, Tel: +86-10-5904-2000

China – Shanghai: Eli Lilly Trading (Shanghai) Co., Ltd., 16-19F Tower 1 HKRI Taikoo Hui No. 288 Shi Men No. 1 Road Shanghai 200041, P.R. China, Tel: +86-21-2302-1100

China – Suzhou: Lilly Suzhou Pharmaceutical Co., Ltd., No.109 FangZhong Street Suzhou Industrial Park 215126 Jiangsu Province P.R. China, Tel: +86-512-6761-5459

Colombia: Eli Lilly Interamerica Inc, Transversal 18 No. 96-41 Piso 6 Bogotá Colombia, Tel: +57-1-602-4200

Cost Rica: Compañía Farmacéutica Eli Lilly de Centro América S A, San Rafael de Escazú, Boulevar de Multiplaza del Centro Comercial Boulevar, 50 metros Este, Edificio KPMG, San José Postal Code: 455-1260 Escazú, Tel: +506-2208-7200

Cyprus: Eli Lilly Cyprus, Eli-Lilly (Suisse) S .A. representative office Cyprus, 86 Makariou Avenue, 4th floor Christofides Building, 3021 Limassol Cyprus, Tel: +357-25-81-8054

Czech Republic: Eli Lilly ČR, S.R.O., Pobrezni 394/12 186 00 Paha 8 Czech Republic, Tel: +42-023-466-4111

Denmark: Eli Lilly Denmark A/S, Lyskaer 3 E,2 tv., 2730 Herlev, Tel: +45-45-266-000

Egypt: Eli Lilly – Scientific Office A 2 "Double Wing" BB007, Cairo Festival City, 3rd Floor, 5th Settlement New Cairo, Egypt, Tel: +20-22-268-5300

Estonia: Eli Lilly (Suisse)S.A. Estonia Affiliate, Eli Lilly Estonia A.H. Tammsaare tee 47, C-Tower, 11316 Tallinn, Tel: +372-6817-280

Finland: Oy Eli Lilly Finland AB, Laajalahdentie 23, FIN - 00330 Helsinki, Tel:+358-9-854-5250

France: Lilly France SAS, 24 boulevard Vital Bouhot 92521 Neuilly Sur Seine France, Tel: +33-1-55-49-34-34

France – Fegersheim: Lilly France SAS, ZA 2, rue du Colonel Lilly Fegersheim France, Tel : +33-39-064-4000

Germany: Lilly Deutschland GmbH; Werner-Reimers-Str. 2-4, D-61352 Bad Homburg, Tel: +49-6172-2730

Greece: Pharmaserve – Lilly SACI, 15th Klm National Road Athens- Lamia 145 64 Kifissia Greece, Tel: 00302106294600

Hong Kong: Eli Lilly Asia, Inc., Unit 3203-06 32/F Chubb Tower Windsor House 311 Gloucester Road Causeway Bay Hong Kong, Tel: +85-22-572-0160

Hungary: Lilly Hungaria Kft., Madach I. u.13-14. 1075 Budapest Hungary, Tel: +36-1-328-5100,

India: Eli Lilly and Company (India) Pvt. Ltd., Plot No. 92, Sector – 32 Gurgaon – 122 001 Haryana – (INDIA), Tel: +91-12-4475-3042

Lilly Capacity Center India: Eli Lilly Services India Pvt. Ltd., 1st Fl. Primrose (2B) Building Embassy Tech Village Outer Ring Road Devarabisanahalli Bengaluru India, Tel: +91-804-664-0999

Ireland: Eli Lilly Cork Limited, Island House, Eastgate Road Eastgate Business Park Little Island Co. Cork Ireland, Tel: +35-32-1423-2400

Ireland-Kinsale: Eli Lilly Kinsale Limited, Eli Lilly Kinsale Limited Dunderrow Kinsale Co. Cork Ireland, Tel: +35-32-1477-2699

Israel: 4 Hashizaf St 8th Floor Raanana 4366411 Israel, Tel: +97-29-960-6234

Italy: Eli Lilly Italia SpA, via Antonio Gramsci 731 50019 Sesto Fiorentino (FI), Tel: +39-554-2571

Japan – Kobe: Eli Lilly Japan K.K., Eli Lilly Japan K.K. Lilly Plaza One Building 5-1-28, Isogami-dori Chuo-ku, Kobe-city 651-0086 Hyogo Japan, Tel: +81-78-242-9000

Japan – Seishin: Seishin Manufacturing, Eli Lilly Japan K.K., 4-3-3 Takatsukadai Nishi-ku Kobe Hyogo 651-2271 Japan, Tel:+81-78-992-7403

Korea: Lilly Korea Ltd., 4th Floor 98 Huamro Jung-gu LG Seoul Yeok Building Seoul Korea 04637, Tel: +82-23-459-2600

Latvia: Eli Lilly (Suisse) S.A.representative office, Duntes 6 Riga LV-1013 Latvia, Tel: +37-167-36-4000

Lebanon: Eli Lilly (Suisse) S.A, Jisr el Wati,Sin El Fil Fouad Ammoun St. Plot #2252, 4th & 5th Flrs Beirut Lebanon, Tel:+96-1150-4700

Lithuania: Eli Lilly Lithuania UAB, Gyneju str. 16 01109 Vilnius Lithuania, Tel: +37-05-264-9600

Malaysia: Eli Lilly(Malaysia) Sdn Bhd (Company No. 48120-X), Level 7 Menara OBYU No. 4 Jalan PJU8/8A Damansara Perdana 47820 Petaling Jaya Selangor Darul Ehsan Malaysia, Tel: +60-377-21-6222

Mexico: Eli Lilly Compañía de México, S.A. de C.V., Calzada de Tlalpan # 2024 Col. Campestre Churubusco Del. Coyoacán 04200 Mexico D.F., Tel: +52-55-5484-3800

Mexico – GBS: Global Business Solutions, Calzada de Tlalpan # 2024 Col. Campestre Churubusco Del. Coyoacán 04200 Mexico D.F., Tel: +52-55-5484-6990

Morocco: Eli Lilly Suisse Bureau Du Maroc, Coline 2 lot 37-38 Niveau 1 Imm A Sidi Maarouf Casablanca Morocco, Tel: +21-25-2906-9800

Netherlands: Lilly Nederland BV,  Papendorpseweg 83 3528 BJ UTRECHT, Tel: +31-30-60-25-800

New Zealand: Eli Lilly and Company (NZ) Limited, Level 1 123 Ormiston Road Botany Junction Auckland 2016 New Zealand

Norway: Eli Lilly Norge A.S, Innspurten 15 0663 Oslo, Tel: +47-22-88-18-00

Pakistan: Eli Lilly Pakistan (Private) Limited, 5-A 5th Office Floor. Al-Tijarah Centre, 32-1-A Block 6 PECHS Main Shahrah-e-Faisal Karachi 75400, Tel: +92-211-1120-1301

Peru: Eli Lilly Interamerica, Inc. (Sucursal Peruana), Las Begonias 441, piso 11, San Isidro Peru, Tel: +51-1712-6450

Philippines: Eli Lilly (Philippines), Inc., Clock In Penthouse (22nd Flr) 30th Corporate Center 30 Meralco Avenue Pasig City 1604 Philippines, Tel: +632-7750-1318

Poland: Eli Lilly Polska Sp. z o.o ul. Zwirkii Wigury 18A 02-092 Warszawa, Tel: +48-22-440-3300

Portugal: Lilly Portugal – Produtos Farmacêuticos Lda., Torre Ocidente RuaGalileu Galilei N.º 2, Piso 7 Fracção A/D 1500-392 LISBOA, Tel: +351 21 412 66 00, Fax: +351 21 410 99 44

Puerto Rico: Eli Lilly Export, S.A. (Puerto Rico Branch), 235 Federico Costa Street Parque Las Américas I Suite 401 San Juan Puerto Rico 00918-1342, Tel : +1-787-753-7070

Puerto Rico: Lilly del Caribe, Inc., 430 Calle Fabril Carolina PR 00987-2705 Lilly del Caribe Inc. (PR05) 400 Calle Fabril Carolina PR 00987-2707,Tel: +1-787-257-5555

Romania: SC Eli Lilly Romania SRL, 12 Menuetului Street Bucharest Business Park D Building 2nd floor Bucharest Romania, Tel: +40-214-023-000

Russia: Eli Lilly Vostok S.A., Presnenskaya naberezhnaya 10-A 123112 Moscow Russia, Tel: +74-952-58-5001

Saudi Arabia: Eli Lilly and Company Scientific Office, 16th Floor Bldg No.3074 Tower B Olaya Towers Prince Mohamed Ibn Abdulaziz Street Olaya Riyadh Kingdom of Saudi Arabia, Tel: +96-614-61-7800

Serbia: Eli Lilly (Suisse) S.A., Representative Office, Vladimira Popovica 38 11000 Belgrade Serbia, Tel:+38-1116-55-0001

Singapore: Eli Lilly (Singapore) Pte Ltd, The Work Project 1 Kim Seng Promenade #1101 Great World City East Tower Singapore 237994, Tel: +65-67-36-7400

Slovakia: Eli Lilly Slovakia S.R.O., Panenska 6, 811 03 Bratislava Slovensko, Tel : +42-122-066-3111

Slovenia: Eli Lilly Farmacevtska druzba, d.o.o, Dunajska 167 1000 Ljubljana Slovenia, Tel: +38-615-80-0010

South Africa: Eli Lilly South Africa (Proprietary) Limited, 1st floor Golden oak house, Ballyoaks Office Park 35 Ballyclare Drive Bryanston South Africa,Tel: +27-11-510-9300

Spain: Lilly, S.A., Avda. Industria 30 28108 Alcobendas – Madrid, Tel: +34-91-663-5000

Sweden: Eli Lilly Sweden AB, Gustav III:s boulevard 42 floor 6 SE-169 73 Solna Sweden: Tel: +46-87-37- 8800

Switzerland: Eli Lilly (Suisse) SA,  16 Chemin des Coquelicots 16 Air Center Building CH-1214 Vernier/Geneva Switzerland,Tel : +41-22-306-0401

Switzerland: Eli Lilly Export S.A.,  16 Chemin des Coquelicots 16 Air Center Building CH-1214 Vernier Switzerland, Tel :+41-22-306-0333

Taiwan: Eli Lilly and Company(Taiwan), Inc., 11F, 365, Fu Hsing N. Road, Taipei, Taiwan 105, ROC, Tel :+88-62-2715-2950

Thailand: Eli Lilly Asia Inc.-Thailand Branch,  9th Floor, CRC Tower, All Seasons Place 87/2 Wireless Rd Lumpini Phatumwan Bangkok 10330 Thailand, Tel: +66-2612-6200

Turkey: Lilly Ilac Ticaret Ltd. Sti., Acıbadem Mah. Çeçen Sokak Akasya Acıbadem Kent Etabı A Blok Kat: 3 34660 Üsküdar / İstanbul, Tel: +90-21-65-54-0000

Ukraine: Eli Lilly Vostok S. A.,9/2, V. Vasylkivska Str., of. 15 01004 Kiev Ukraine, Tel: +38-44-490-2585

United Arab Emirates: Eli Lilly (Suisse) S.A, Office No. 601 6th Floor Building 25 Dubai Health Care City United Arab Emirates, Tel: +97-144-53-7800

United Kingdom: (Basingstoke) Eli Lilly and Company Limited, Lilly House, Priestley Road, Basingstoke, Hampshire, RG24 9NL, Tel: +44-12-5631-5000

United Kingdom: Lilly Research Centre, Erl Wood Manor Sunninghill Road Windlesham Surrey GU20 6PH UK, Tel: +44-1276-48-3000

United States: Lilly Corporate Aviation Facility, 2800 High School Rd., Indianapolis IN 43241 USA, Tel: +1-317-276-2929

United States: Eli Lilly and Company, 893 South Delaware St., Indianapolis IN 46285 USA, Tel: +1-317-276-2000

United States: Lilly NJ-NY, 33 ImClone Drive Branchburg NJ 08876 USA, Tel: +1-908-243-3100

United States:  Lilly – NY, 450 East 29th Street New York NY 10016 USA, Tel: +1-212-645-1405

United States: Lilly USA, Eli Lilly and Company 1500 S. Harding Street Indianapolis IN 46221 USA, Tel: +1-317-433-1625

Unites States: Lilly USA, 1200 W. Morris Street Indianapolis IN 46221 USA, Tel: +1-317-651-7973

United States: Washington, DC, Eli Lilly and Company 555 Twelfth Street NW Suite 650 Washington DC 20004 USA, Tel: +1-202-434-1015

Vietnam: The Representative Office of Eli Lilly Export S.A. in Ho Chi Minh City, Unit 2402 24th Floor 9-11 Ton Duc Thang Street District 1 HCMC Vietnam, Tel: +84862879191